Prohibited and non-insurable items
Prohibited Items
Merchandise, substances and documents that do not comply with the legislation in the origin, destination and any of the transit countries or regulation of any federal, state.
Merchandise where the export from the origin country or the import into the destination country is prohibited.
Shipments containing electrical or electronic devices along with liquids, gels and aerosols for air transport.
Key information: The category of 'liquids, aerosols and gels' includes, in accordance with point 4.0.4 of the Annex to Commission Implementing Regulation (EU) 2015/1998 of 5 November 2015, all pastes, emulsions, pressurized container contents and liquid/solid mixtures such as toothpastes, hair gels, drinks, soups, syrups, perfumes, shaving foams and other products with similar consistency. The combination of items in question does not constitute a hazardous material within the meaning of the IATA DG, but this prohibition applies to all substances without exception.
Dangerous Goods:
Please note that even though a Road or Economy service has been selected the items may be dispatched by air and you should pay particular attention to the regulations regarding dangerous goods. Similarly, any items packed with ADR labels regardless of their actual content will be considered as a Prohibited Item.
All Dangerous Goods even in limited quantities including: Acids, Adhesive substances, Aerosols (ADR class), Agricultural chemicals, Ammunition, Bacteria, Camping gas, Coals, Corrosive materials, Dry Ice, Diving tanks (Sub aqua), Fire extinguishers, Firecrackers, Fireworks, Flammable liquids, Flammable perfumes, Flammable substances, Flares, Gasoline lighters, Gunpowder, Hydrochloric acid, Items containing Compressed Gases, Lighter fluids, Lighters, Lithium Batteries, Items Containing Built In Batteries, Magnetized products, Mercury compounds, Mercury, Motors, Oil based paints, Oxidizing substances, Oxygen-generating chemicals, Peroxides including bleaching powders, Pesticides, Phosphors, Radioactive materials, Toxic and infectious substances, Viruses, Wet batteries and other items not listed that do not comply with ADR. More information can be found at www.unece.org.
Other:
Arms, Ammunition, Military equipment and any similar goods
Kitchen knives and other sharp objects
Animals, pets or wild - alive or dead
Biological samples
Cash, credit cards, stamps, passports, ID cards, official birth, marriage or death certificates or copies of all these documents, cheques, lottery tickets, negotiable instruments
Human remains, cremated or disinterred
Opium and its derivatives, marijuana, cannabis, cocaine and other narcotic drugs and psychotropic substances.
Tobacco products, Iqos
Original works of art, Counterfeits
Perishable Goods or Grocery
Precious Jewellery
Precious Metals and Stones
Medicines
Shipments prohibited by law (liquids, alcohol, food, plants)
Items that require special handling, that are particularly fragile, that need to be transported in a specific position
Unaccompanied baggage (not packed baggage, luggage, suitcase)
Food products
Food products which may be prohibited by the Plant Protection Act
Health food (Supplements, vitamin pills, etc.)
Fresh food (Vegetables, fruits, etc.)
Items that require temperature management/perishables
Disposable face masks, gloves and gowns, protective eyewear in the form of goggles, glasses or visors and alcohol wipes and hand sanitizer.
Please, see more information about prohibited items by destination country here.
For the shipment of dangerous goods, a minimum fine of €10,000 will be imposed. Additionally, the client will be liable to compensate the company for any expenses incurred and losses sustained as a result of the prohibited shipment.
Insurance
You can help to ensure that your package arrives safely and your insurance rights are not invalidated by:
• Using an adequate strong, rigid box suitable for the contents to be shipped
• Wrapping all items to be placed in the package separately
• Using adequate cushioning material between items in the package
• Using strong tape designed for shipping packaging
• Removing any old box labels that are not applicable
• Making sure there is an address label that has clear, complete delivery and return information
• Placing a duplicate address label inside the package
• We recommend that you take photos of the package before and after closing
Non-Insurable Items
Arms, Ammunition, Military Equipment and any similar goods
Bagged Goods (Non-Containerised)
Documents, Bonds, Deeds, Manuscripts, Passports, Securities and Plans
Bulk and Break Bulk Cargoes
Bullion
Cement
Hazardous, Restricted or Controlled Goods
Motor Vehicles
Precious Metals and Stones
Scrap Metals
Stamps and Treasury Notes
Unprotected or Unpacked Goods
All items on the prohibited items list
Limited Insurance (Maximum compensation in brackets)
Computer Games and Devices as long as they don´t contain batteries (200€)
Computer Chips, CPUs and Circuit Boards (500€)
Communication Devices such as PDAs, (750€)
Hand Held Computer as long as they don´t contain batteries (750€)
Glassware, Ceramics, Marble and similar fragile Goods (100€)
Mobile Telephones as long as they don´t contain batteries (750€)
Paintings and Artwork (250€)
I-Pods (200€)
Plasma Screens (250€)
Personal effects inside boxes (500€)
Television, DVD and Hi-Fi Equipment (250€)
Business clients may request increased cover if they send any of these "Limited Insurance" items on a regular basis.
Merchandise, substances and documents that do not comply with the legislation in the origin, destination and any of the transit countries or regulation of any federal, state.
Merchandise where the export from the origin country or the import into the destination country is prohibited.
Shipments containing electrical or electronic devices along with liquids, gels and aerosols for air transport.
Key information: The category of 'liquids, aerosols and gels' includes, in accordance with point 4.0.4 of the Annex to Commission Implementing Regulation (EU) 2015/1998 of 5 November 2015, all pastes, emulsions, pressurized container contents and liquid/solid mixtures such as toothpastes, hair gels, drinks, soups, syrups, perfumes, shaving foams and other products with similar consistency. The combination of items in question does not constitute a hazardous material within the meaning of the IATA DG, but this prohibition applies to all substances without exception.
Dangerous Goods:
Please note that even though a Road or Economy service has been selected the items may be dispatched by air and you should pay particular attention to the regulations regarding dangerous goods. Similarly, any items packed with ADR labels regardless of their actual content will be considered as a Prohibited Item.
All Dangerous Goods even in limited quantities including: Acids, Adhesive substances, Aerosols (ADR class), Agricultural chemicals, Ammunition, Bacteria, Camping gas, Coals, Corrosive materials, Dry Ice, Diving tanks (Sub aqua), Fire extinguishers, Firecrackers, Fireworks, Flammable liquids, Flammable perfumes, Flammable substances, Flares, Gasoline lighters, Gunpowder, Hydrochloric acid, Items containing Compressed Gases, Lighter fluids, Lighters, Lithium Batteries, Items Containing Built In Batteries, Magnetized products, Mercury compounds, Mercury, Motors, Oil based paints, Oxidizing substances, Oxygen-generating chemicals, Peroxides including bleaching powders, Pesticides, Phosphors, Radioactive materials, Toxic and infectious substances, Viruses, Wet batteries and other items not listed that do not comply with ADR. More information can be found at www.unece.org.
Other:
Arms, Ammunition, Military equipment and any similar goods
Kitchen knives and other sharp objects
Animals, pets or wild - alive or dead
Biological samples
Cash, credit cards, stamps, passports, ID cards, official birth, marriage or death certificates or copies of all these documents, cheques, lottery tickets, negotiable instruments
Human remains, cremated or disinterred
Opium and its derivatives, marijuana, cannabis, cocaine and other narcotic drugs and psychotropic substances.
Tobacco products, Iqos
Original works of art, Counterfeits
Perishable Goods or Grocery
Precious Jewellery
Precious Metals and Stones
Medicines
Shipments prohibited by law (liquids, alcohol, food, plants)
Items that require special handling, that are particularly fragile, that need to be transported in a specific position
Unaccompanied baggage (not packed baggage, luggage, suitcase)
Food products
Food products which may be prohibited by the Plant Protection Act
Health food (Supplements, vitamin pills, etc.)
Fresh food (Vegetables, fruits, etc.)
Items that require temperature management/perishables
Disposable face masks, gloves and gowns, protective eyewear in the form of goggles, glasses or visors and alcohol wipes and hand sanitizer.
Please, see more information about prohibited items by destination country here.
For the shipment of dangerous goods, a minimum fine of €10,000 will be imposed. Additionally, the client will be liable to compensate the company for any expenses incurred and losses sustained as a result of the prohibited shipment.
Insurance
You can help to ensure that your package arrives safely and your insurance rights are not invalidated by:
• Using an adequate strong, rigid box suitable for the contents to be shipped
• Wrapping all items to be placed in the package separately
• Using adequate cushioning material between items in the package
• Using strong tape designed for shipping packaging
• Removing any old box labels that are not applicable
• Making sure there is an address label that has clear, complete delivery and return information
• Placing a duplicate address label inside the package
• We recommend that you take photos of the package before and after closing
Non-Insurable Items
Arms, Ammunition, Military Equipment and any similar goods
Bagged Goods (Non-Containerised)
Documents, Bonds, Deeds, Manuscripts, Passports, Securities and Plans
Bulk and Break Bulk Cargoes
Bullion
Cement
Hazardous, Restricted or Controlled Goods
Motor Vehicles
Precious Metals and Stones
Scrap Metals
Stamps and Treasury Notes
Unprotected or Unpacked Goods
All items on the prohibited items list
Limited Insurance (Maximum compensation in brackets)
Computer Games and Devices as long as they don´t contain batteries (200€)
Computer Chips, CPUs and Circuit Boards (500€)
Communication Devices such as PDAs, (750€)
Hand Held Computer as long as they don´t contain batteries (750€)
Glassware, Ceramics, Marble and similar fragile Goods (100€)
Mobile Telephones as long as they don´t contain batteries (750€)
Paintings and Artwork (250€)
I-Pods (200€)
Plasma Screens (250€)
Personal effects inside boxes (500€)
Television, DVD and Hi-Fi Equipment (250€)
Business clients may request increased cover if they send any of these "Limited Insurance" items on a regular basis.
