Privacy policy
Privacy Policy
We are committed to protecting your privacy whilst you are using our website and in your communication with us, through our website and by email.Personal Data
- What type of personal information do we collect?During the daily running of our website we may collect data and process certain information.
This may include: details of your visit to our website and what you may look at and use. This may include communication data and location data and what you access on our website.
We will collect information from forms filled in on our website and information sent to us to enable us to process your order.
We collect certain personal information about visitors and users of our site. The most common types of information we collect are things like: member names, email addresses, telephone numbers, other contact details (for business users: company name, number and VAT ID), payment information such as payment agent details, transactional details, support queries and web analytics data. Information or an opinion is your “personal information” if it is about you as an identified or identifiable individual.
- Who is collecting the data?
Data is collecting by company Parcel ABC Limited, company number 8940567, VAT: 186785838, registration address 5 Underwood Street, London, N1 7LY, United Kingdom. Email: support@parcelabc.com
- How we collect personal information
We may collect personal information directly when you provide it to us, automatically as you navigate through the Site.
When you provide personal information to us via the Site you’re consenting to us collecting and using that information in line with this policy and the user terms. You are likely to provide personal information when you complete registration and buy services on our Site, subscribe to a newsletter, submit feedback or send us a communication.
If you choose not to provide personal information, we may not be able to provide you with our services and you may not be able to carry out transactions or access the full range of features available through our Site services.
- Why we collect your data
We collect some personal data to make sure that we offer you the best experience of using our services. Whether you’re using our website, attending an event, buying service or engaging with us in other ways, the data we collect allows us to ensure you enjoy and benefit from our services.
Information Gathered by Third Parties
Apart from information that we collect, we may receive data gathered by third parties. This may be added to information that we already hold.We collect personal information in order to provide you with our services. These services have been requested by you from our website.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
Third Parties platforms, which is using information from our Site:
1) Mailchimp – name, email address, to send newsletters and promotion codes only to subscribed PABC users
2) Google Analytics
3) Google Tag Manager
4) Google Adwords
5) Facebook Pixel
6) AWIN
Cookies
A cookie is a small piece of data sent from our website and stored on the user’s computer by your browser while you are browsing our site.We use cookies for Google analytics to provide ads based on your visits to our website. You can choose to opt out of Google’s use of cookies by clicking on www.google.com/privacy/ads and by following the instructions provided by Google.
Your computer is able to decline cookies. Check your browser setting for more information. This may however cause some of our website to not function correctly.
We may collect cookies to provide us with statistical information. This information does not identify you but reflects data about your usage of our website.
If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:
your IP or proxy server IP
basic domain information
your Internet service provider is sometimes captured depending on the configuration of your ISP connection
the date and time of your visit to the website
the length of your session
the pages which you have accessed
the number of times you access our site within any month
the size of file you look at
the website which referred you to our Site
the operating system which your computer uses.
- We use cookies to:
• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
Use of Information
Information we collect is mainly used to facilitate the use of our website and enable its usage.Also we may notify you of any changes to our website that may affect you.
This information enables us to work with you properly.
We or third parties may contact you in order to provide you with the service that you have requested from us.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (email or phone inquiries)
- How do we protect your information?
We understand your data is precious to you, and so take security very seriously. We take steps to protect the data we hold, ensure that it’s accurate and retain it only for as long as necessary for us to provide you with our services. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
- Secure Socket Layer (SSL) technology
At https://www.parcelabc.com, the security of our customers is of utmost importance. Our network administrator thrives to deliver a highly secure environment for all transactions made through our website. When choosing who to team up with to bring the best form of security to our website, there was no better option than the one trusted by millions worldwide – Comodo. https://www.parcelabc.com makes use of Comodo SSL Web Server Certificate with EV (Extended Validation). This protects confidential information exchanged during shopping, with up to 256-bit SSL encryption – one of the highest forms available today.
What is SSL? SSL (or Secure Sockets Layer) is the protocol used to allow secure communications to take place between your web browser and our web server. Our SSL certificate provides your web browser with identification information about our web server, and establishes an encrypted connection allowing for safe transaction and data exchange. All of this happens in a fraction of a second!
How do I confirm that I am secure? Below are a few ways of checking that your connection to our website is secure. Please note that some icons will be different, depending on which web browser you are using.
Have a look at the URL. What is this? A URL (or Uniform Resource Locator) is the address of the website. In this case, the URL is https://www.parcelabc.com. Notice that https:// is different to many other websites http:// – the additional “s” stands for secure.
Look out for green padlocks and the green address bars at the top of your browser. This indicates a secure connection to the server. Again, these characteristics will differ from browser to browser, e.g. Google Chrome: green padlock, Mozilla Firefox: green address bar and Internet Explorer: gold padlock and green address bar.
Storing your Data
Personal data that we receive from you is stored on our secure servers. Any financial transactions that you may do, are encrypted for your protection.Disclosing Information
We may share your information, to enable us to provide you with our services. It may also be shared by a third party, if we are legally requested to do so.Your personal information is important to us and we always endeavor to keep it safe and secure on our secure server.
As an extra precaution, we suggest that you use an up to date and secure browser when entering and browsing our website.
If you have any other queries about our privacy policy, and how we aim to protect it, please contact us.
The right to delete Personal Data
Every user has the right to request the deletion of his account and Personal Data. If you do not think you will use ParcelABC again and would like your account deleted, you can do this in the “Settings” section. Once We receive and confirm your request, we will delete your personal information from our records. Keep in mind that you will not be able to reactivate your account or retrieve any of the information you have added.